Why Choose Us

Our two decades of industry experience, unwavering commitment to quality, and great service set us apart from the rest. Discover why being our customer is the best deal you could ever have as a business:

Factory

ELF925 is a manufacturer, not a middleman

Having our own factory allows us total control from the initial design stage through all the manufacturing processes right up until the goods are packed and shipped to you. Find out more on our corporate website

Catch a glimpse of our factory:

Money-Back Guarantee

Money-Back Guarantee

If you are not satisfied with your purchase you can send it back for a full refund. All we ask is that you return the items in their original condition within 7 days of receipt.

If the items are damaged on arrival, just send us a photo within 30 days after receiving them and we’ll issue a full refund. Please note that any cost incurred for returning the items are your responsibility. Don’t forget that our customer service team is always available to assist you.

Easy and Secure Buying process

Decades of B2B experience shaped our website features that are unique in the jewelry industry; built with your business and customers in mind.

No complicated buttons and functions, simple and effective features, fast loading pages, useful collections, easy-to-reach customer support. Now you can spend less time on sourcing your products and more time on growing your business!

Pay with the world’s most popular and secure payment methods.
We also accept payment by bank transfer for orders over $500. If you choose this option you will receive an additional 2% discount

Visa Mastercard Paypal Bank Transfer

We Go the Extra Mile

At the heart of all we do at Elf925 lies a commitment to customer satisfaction - our #1 goal and priority. That's why we offer a broad range of value-added benefits to exceed your expectations every time. Such value-added perks include:

  • FREE hi-res images of ordered products. Click Here to see how to download pictures of your items.
  • Full support and guidance when importing products
  • A tailored platform in the "My Account" section
  • Re-order your favorite items in just a few clicks via your history in the "My Account" section. Check out this video showing you how
  • Automated emails to notify you when your favorite items have been restocked
E-Commerce

Great Discounts and Low minimum order

We make it easy for your business to grow. The more you buy the better the benefits. We have volume discounts and product based discounts you can take advantage of

  • $99 Minimum order: We try to keep our minimum as low as possible to make it easy for your business. Which is why all orders are subject to a minimum order value of $99 with no minimum quantity per design
  • 5% discount for your first order: This will automatically be applied to your cart
  • 2% discount for payment by Bank Transfer: Only available for orders over $500
  • Volume Discount: We offer special discount according to the volume purchased. The more you buy, the cheaper it gets
  • Free Shipping: Order more than US$499; we will ship your order free of charge
  • Overstock Deals: up to 20% discount on some of your favorite items
  • Flash Deals: up to 50% discount on items
  • Super Sales: up to 60% discount on items (2 weeks duration, occurs 4 times a year)
Total Order Discount Extra
$99 - $498 0% No Free Shipping
$499 - $749 0% Free Shipping
$749 - $999 5% Free Shipping
$999 - $1,999 10% Free Shipping
$1,999 - $2,999 15% Free Shipping
$2,999 - $4,999 17% Free Shipping
$4,999 and above 20% Free Shipping
Free Shipping Volume Discount
48hr Shipping 5% First Order Discount 99$ Minimum Order

Hassle Free International Shipping

Shipping

We ship to over 200 countries. Your order will be shipped with the world’s most reliable couriers: FedEx, UPS or DHL. All shipment can be tracked online. We will send you a link and tracking number after your order has shipped.

All our jewellery is in stock and will be dispatched within two business days of completing your payment. You can expect to receive your parcel within 2-7 working days, depending on your region. Please note that customs clearance may cause delays in delivery times.

IMPORTANT: there may be additional charges upon receiving your package, such as import duties and taxes, the tax rate depends on your country. To learn more about these prices and policies, please contact our customer service team and your regions local customs office.

Calculate Your Shipping Cost

FREE SHIPPING FOR ORDERS ABOVE $499.00! The approximate shipping cost for your order can be found here. The actual shipping cost will be confirmed upon checkout.

Lab

Product Quality and Safety

Shipping

We have thorough monitoring and testing procedures in place, to guarantee that every piece of jewelry leaving our factory meets both EU (REACH/SVHC) and US regulations on restricted substances. This includes but is not limited to lead, cadmium and nickel.

Incoming materials are only purchased from approved suppliers and undergo in-house XRF testing to ensure material compliance. Additional in house and independent 3rd party testing is regularly carried out on the finished jewelry meets the required standard

For an in-depth look into our metals, gemstones, crystals, plating, epoxy and finishings, read more about our products.

Sustainable and Ethical Manufacturing

Shipping

We religiously adhere to international standards of health & safety, product quality, business ethics and sustainability. We are audited several times a year by independent 3rd parties to ensure our compliance.

You can find out more on our corporate website

We are fully committed to the initiatives below:

Should you have any further questions, queries, concerns, or complaints, please don’t keep them to yourself - we would love to hear from you and lend a helping hand where we can! Our customer service representatives are available around-the-clock at this page. We look forward to hearing from you soon!